Business Ethics

 

NJ Course Code: #0403284 –   3 Credits

PA Course Code: 108607 –         3 Credits

This course explores the issues related to professional ethics. Discussion will include the terms and definitions in regard to ethical conduct and behavior. In depth discussion of the agent and professional responsibilities in regard to agency contracts, authority and duties as both an agent to the company and agent to third parties. Discussion includes techniques to avoid or reduce errors and omission claims and well as quality customer service issues. Case Studies will be reviewed and presented by participants for discussion and comments