Time Management & Customer Service- Making it Work for You

 

NJ Course Code: #0314740 –   3 Credits

PA Course Code: #106905 –     3 Credits

Advanced course for the Customer Service professional who wants to make the time to make it happen. Discussion will include current industry trends & technology advancements which provide advantages as well as challenges in managing and prioritizing your daily activities. Focus will be on analyzing the elements of a successful strategic plan and development of their individual priority  management strategy within their organization for customer service. Participants will discuss key customer service issues & concerns and share strategies for success.